Loyalty Promo 20% off - Terms and Conditions
Promotional Period
12:00am AEDT Thursday 26 December 2025 to 11:59pm AEDT Wednesday 31 December 2025.
20% Off Sitewide
- Receive 20% off sitewide by using the promotional code LOYALTY20 at checkout.
- The discount is not automatically applied and must be entered at checkout to receive the offer.
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No other discounts or promotional codes can be used in conjunction with this offer, including loyalty point discounts.
- Offer available exclusively at retreatmentbotanics.com
- Excludes sample sizes, including the Discovery Set.
- While stocks last.
Bundles & Sets
- The 20% discount applies to all bundles and sets, excluding the Age Defying Heroes Set and Radiance Renewal Skincare Set, which remain at the normal discounted price.
- Discount is applied once the LOYALTY20 code is entered at checkout.
Dispatch & Shipping Delays
Due to increased order volumes please allow up to 5 business days for dispatch. While our team works hard to process orders promptly, Australia Post and international couriers may experience delays during the holiday period.
Returns / Happiness Guarantee
Our Happiness Guarantee remains available for first-time customers subject to standard terms.
Australia Shipping Costs
- Free standard shipping on Australian orders over $99 AUD.
- Orders under $99 AUD incur shipping fees calculated based on package weight and delivery location.
- Express shipping rates are calculated based on package weight and delivery location.
International Shipping Costs
- International shipping costs are calculated based on package weight and destination.
- Customers are responsible for any customs duties, taxes, or fees imposed by local authorities.
Order Cancellations
Orders may be cancelled only if they have not yet entered processing.
Once an order has entered the dispatch process, cancellations are no longer possible and returns must be arranged at the customer’s expense.