RESULTS, GUARANTEED
Our years of experience, customer testimonials and incredible results have shown us just how effective our products are. We're renowned and trusted for high quality, science-backed and results driven skincare, so we offer a 30 Day Happiness Guarantee!
We appreciate that new skincare can be a significant investment, and investing in one that lives up to the standards it promises is so important. We want you to love and feel confident using our skincare.
You can trial our products risk-free over the 30 day period and if you feel our products don’t meet the standards we promise, you can rely on our 30 Day Happiness Guarantee.
To understand more about our 30 Day Happiness Guarantee or to check if you're eligible, please see the criteria below.
ALL WE ASK...
To be eligible for our 30 Day Happiness Guarantee, please ensure:
✓ You purchased the products at our website, www.retreatmentbotanics.com
✓ You've tried the products for at least 7 days*
✓ You've read the label and used only as directed
✓ You've read and agreed to the terms and conditions
✓ You have more than 50% of content remaining
✓ You've contacted us to arrange the return within 45 days from the date of purchase.
*Our products are gentle and formulated to support sensitive skin, however if an unlikely and rare skin reaction occurs, please do not continue using the product for 7 days and contact us to discuss.
SUBMIT A RETURN
To ensure your return or exchange is processed as quickly as possible, please follow this process:
1. Email us to initiate the return process.
2. Complete the Return form provided by us.
3. Package the items in any box and enclose the completed Return Form.
4. Post your items back to our warehouse at your own expense (address provided via email).
our certifications
