Your happiness, guaranteed.
Our years of experience, customer testimonials and incredible results have shown us just how effective our products are. We're renowned and trusted for high quality, science-backed and results driven skincare, so we offer a 30 Day Happiness Guarantee!
We appreciate that new skincare can be a significant investment, and investing in one that lives up to the standards it promises is so important. We want you to love and feel confident using our skincare.
You can trial our products risk-free over the 30 day period and if you feel our products don’t meet the standards we promise, you can rely on our 30 Day Happiness Guarantee.
To understand more about our 30 Day Happiness Guarantee or to check if you're eligible, please see the criteria below.
Shipping & Returns
Happiness Guarantee / Returns:
Please visit our Happiness Guarantee to understand our return policy.
Shipping
Upon order placement, you will receive an order confirmation to the email provided. You will also receive a shipping confirmation once your order has been dispatched.
We aim to ship out your products as quickly as possible. Please allow 1-2 business days processing before shipment.
Shipping Costs:
All domestic orders within Australia for $99 or more receive FREE standard shipping.
All domestic orders within Australia under $99 are calculated based on the package weight and shipping location.
Express shipping for all domestic orders within Australia are calculated based on the package weight and shipping location.
Standard shipping for international orders will vary based on value, weight and location.
Delivery time after processing:
Domestic orders are fulfilled through Australia Post. This has an estimated shipment time of 3-10 business days.
Express Post orders have an estimated time of 1-2 business day delivery within the express post network (Australian capital cities and major metro areas). Regional areas outside the express post network may be 2-5 days.
International Shipping:
We ship internationally! The cost is calculated based on the package weight and shipping location.
Please check with your local customs in regard to any fees or regulations relating to our products which we do not cover.
Order cancellation:
If requested, we will cancel an order before it has been processed. If your order has already entered the dispatch process we are unable to cancel order and it will be necessary to arrange a return.