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Privacy Policy

Retreatment Botanics is dedicated to keeping your details private. Any information that we collect in relation to you is kept strictly secured by Retreatment Botanics.

Retreatment Botanics maintains a strict privacy policy and is committed to protecting your confidential information in accordance with the Privacy Act 1988 as detailed at https://oaic.gov.au/privacy-law/

Any changes made to this policy will be maintained and be visible from this website. Retreatment Botanics collects personal data for the sole purpose of processing your order and to provide updates of upcoming new products and launches via a newsletter. You have the option of not subscribing to the newsletter should you wish to do so.

We will never sell or provide these details to any third party organization without your written consent. You will not receive any unsolicited mail as a result of you ordering from Retreatment Botanics.

Consent
By submitting information to Retreatment Botanics you consent to the collection and use of this information by Retreatment Botanics and Australia Post in the fulfilment of your order.

Information
Information provided by you to Retreatment Botanics when placing an order or registering on our website includes:
• Delivery Address
• Phone Number
• Email address
• Payment Information

The Retreatment Botanics website has been designed to protect any personal information collected online from unauthorised access and undergoes regular security updates. Although Retreatment Botanics engages all reasonable efforts to safeguard the security of your information, transmissions made on or through the internet cannot be guaranteed to be entirely secure.

Retreatment Botanics may, from time to time, use technology to track buyer behaviour and site analysis. This information is used to assist strategic development and audit usage of the site.

Customer Product Reviews
Any customer reviews submitted on the Retreatment Botanics website can be used for marketing purposes by Retreatment Botanics and/or external partners.

Mobile Terms of Service

Retreatment Botanics

Last updated: Nov. 5, 2024

The Retreatment Botanics mobile message service (the "Service") is operated by Retreatment Botanics (“Retreatment Botanics”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Retreatment Botanics’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Retreatment Botanics through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Retreatment Botanics. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to RBSkincare or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Retreatment Botanics mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to RBSkincare or email info@retreatmentbotanics.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.