Spin & Win gives you the chance to win a FREE full-size Retreatment Botanics product when you order online. Simply spin the wheel, reveal your prize and follow the steps to redeem it at checkout.

Our Spin to Win pop-up appears automatically the first time you visit the website. If you close the pop-up, don’t worry, a small circle icon will remain on the right hand side of the screen so you can reopen the wheel anytime.

For your discount code to work, you must:

1. Add your free product to your cart

2. Add $149 worth of other skincare to your cart

3. Enter the discount code

This usually happens if:

• The cart total (excluding the free product) is under $149
• The winning product hasn’t been added to the cart
• The unique Spin & Win code hasn’t been entered at checkout

Double-check all three steps and try again.

No, the free product must be the specific product you won on the wheel. Only that product will be discounted when you've added it to your cart and entered the discount code.

Spin & Win codes cannot be combined with other discount codes or promotions.

You can, but you'll spin the same free product every time... It's designed to deliver only 1 free product per person.

Unfortunately, free products cannot be added after checkout. Please make sure it’s in your cart and your code is applied before completing your order.

If you’re still having trouble, our customer care team is happy to help. Please contact us before placing your order so we can assist you in real time.